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Privacy Policy

How we handle your information.

Last Updated: March 2026

RotoWorks Plumbing ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at rotoworksplumbing.com.

Information We Collect

When you use our website, we may collect the following information that you voluntarily provide through our service request forms:

  • Name — so we know who we're speaking with
  • Phone number — so we can contact you about your service request
  • Service address — so we can provide plumbing service at the correct location
  • Description of plumbing issue — so we can prepare for your service call

We do not collect sensitive personal information such as Social Security numbers, financial account information, or health data through our website.

How We Use Your Information

The information you provide is used solely for the purpose of:

  • Responding to your service requests and inquiries
  • Scheduling and providing plumbing services
  • Following up on completed service calls to ensure your satisfaction
  • Communicating with you about your plumbing needs

We will never sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Services

Our website uses the following third-party services:

  • Formspree — We use Formspree to process form submissions on our website. When you submit a service request form, your information is transmitted through Formspree's servers. You can review Formspree's privacy policy at formspree.io/legal/privacy-policy.
  • Google Fonts — We use Google Fonts to display typography on our website. Google may collect limited usage data. You can review Google's privacy policy at policies.google.com/privacy.
  • Google Maps — We embed Google Maps on our contact page. Google may collect usage data when you interact with the map.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Request access to the personal information we have about you
  • Request that we correct or delete your personal information
  • Opt out of any future communications from us

Contact Us About Privacy

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically for the latest information on our privacy practices.